Routine visa services remain suspended due to precautions and limited resources due to the COVID-19 pandemic. The U.S. Embassy in the Philippines continues to operate on reduced staffing and is continually evaluating the conditions necessary to resume full services.
As conditions surrounding the COVID-19 situation improve, the Embassy will have additional services, culminating eventually in a complete resumption of routine visa services. The Embassy cannot predict when the resumption of full visa services or a specific set of visa cases will resume.
Immigrant Visa (IV): The Embassy is currently processing limited numbers of the following:
- Cases for applicants previously interviewed and refused under INA Section 221(g) for additional document submission or processing.
- Interviews for any case with a derivative applicant who is turning 21 years old and/or risks losing eligibility as a child or derivative.
- As capacity allows: Interviews for IR-1, CR-1, IW-1, IR-2, CR-2, IR-3, IH-3, IR-4, K-1/2, IH-4, IR-5, SB-1, and I-131A applicants whose cases are already at Post for processing.
- Visa interviews for all other immigrant visa categories remain suspended until local conditions and capacity allows.
Nonimmigrant Visa (NIV): The Embassy continues to prioritize travelers with urgent travel needs, foreign diplomats, and certain mission-critical categories of travelers such as those coming to assist with the U.S. response to the pandemic, followed by students and exchange visitors (F-1, M-1, and J-1) and temporary employment visas (H-1B, H-2B, and L nonimmigrants). Routine visa appointments and processing for B1/B2 (Business/Tourist) remain suspended with the exception of interview waiver cases.
We understand that many visa applicants have paid the visa application processing fee and are still waiting to schedule a visa appointment. The Embassy will extend the validity of your payment (known as the MRV fee) until September 30, 2022, to allow all applicants who were unable to schedule a visa appointment as a result of the suspension of routine consular operations an opportunity to schedule and/or attend a visa appointment with the already paid fee.
- NIV Expedite Appointment Request: Expedite requests for emergency travel may be submitted via our website at http://cdn.ustraveldocs.com/ph/ph-niv-visaapply.asp. Please note that the applicant will need to book a regular appointment through our appointment system before requesting an expedited appointment through http://cdn.ustraveldocs.com/ph/ph-niv-expeditedappointment.asp.
- NIV Interview Waiver: The interview waiver program has been extended. Information is available at https://ph.usembassy.gov/visas/visa-updates/.
Visa Scheduling: After we resume visa processing, which will be confirmed on our website at https://ph.usembassy.gov/visas/visa-updates, applicants can reschedule the first available visa interview appointment slot by phone at (+632) 7792-8988 or (+632) 8548-8223, or through our online appointment system at http://cdn.ustraveldocs.com/ph/. There is no fee to change an appointment. After routine visa processing resumes, if you have difficulties rescheduling a pending consular appointment, applicants may send an email to firstname.lastname@example.org for specific guidance.
- Scheduling, case status, passport delivery, and other questions can be directed to email@example.com or by chat at http://cdn.ustraveldocs.com/ph/ph-main-contactus.asp#contactinfo for the fastest reply.
- Case-Specific Inquiry on an Immigrant Visa: https://ph.usembassy.gov/visas/immigrant-visas/immigrant-visa-inquiry-form/
- Case-Specific Inquiry on a Nonimmigrant Visa: https://ph.usembassy.gov/visas/nonimmigrant-visas/nonimmigrant-visa-inquiry-form/
- For Seafarer concerns: MNLNIVSEA@state.gov
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
Presidential Proclamation on Novel Coronavirus: Entry of aliens who were present in China, excluding the Special Administrative Regions of Hong Kong and Macau, within 14 days prior to their arrival at the port of entry in the United States is suspended, per Presidential Proclamation. If you reside in China, have traveled to China recently, or intend to travel to China prior to your planned trip to the United States, we recommend you postpone your visa interview appointment until 14 days subsequent to your departure from China.
Travel to the United States on a temporary basis, including tourism, temporary employment, study and exchange.
For foreign citizens who want to live permanently in the United States.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
To reach the Consular Communications Group of the U.S. Embassy in the Philippines, please visit our Visa Information and Appointment Service Center or use the contact information below:
Hotlines: (+632) 8548-8223 and (+632) 7792-8988 for callers in the Philippines (703) 520-2235 for callers in the United States
Our service center is open Monday through Friday, from 9:00 a.m. to 5:00 p.m. (Manila time), except on Philippine and U.S. holidays and handles general inquiries and scheduling appointments only (fiancé(e) visa information and interview appointments are handled by the Immigrant Visa Unit). No telephone inquiries on an applicant’s case will be entertained. All case-specific inquiries must be sent in writing via email.
Under United States law, visa records are confidential. The Consular Communications Group will only respond to visa inquiries from the applicant or from the applicant’s legal representative with a signed Form G-28 (Notice of Entry of Appearance as Attorney or Representative). In cases of minor applicants, inquiries will be entertained if they come from one or both parents of the concerned.
To assist us in responding more promptly when communication with the visa section, please include the following:
- Full name of the applicant(s) as written on the passport
- Date and place of birth of the applicant(s)
- Date and classification of visa application
- A brief summary of the case
- Active and current email address(es)
Consular Communications Group (CCG)
Consular Section, U.S. Embassy in the Philippines
1201 Roxas Boulevard
Online Inquiry Form:
For Immigrant Visa case-specific inquiries and K visas – https://ph.usembassy.gov/visas/immigrant-visas/immigrant-visa-inquiry-form/
For Nonimmigrant Visa inquiries (other than K visas) – http://https//ph.usembassy.gov/visas/nonimmigrant-visas/nonimmigrant-visa-inquiry-form/
We try to respond to most inquiries and to answer most letters within 5 to 7 days. However, complicated cases requiring research or thorough review may require two weeks or longer.
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on https://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.