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U.S. Department of State Consular Section
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The Consular Section of the U.S. Embassy in the Philippines is made up of the American Citizen Services and the Visa Units. 

The American Citizen Services unit assists U.S. citizens living abroad by accepting passport applications, issuing emergency passports, reports of birth and death abroad, notarials, handling applications for federal benefits, and providing emergency services for U.S. citizens in distress.

The Visa Unitsprovide services to those seeking to enter the United States for a temporary period with a U.S. nonimmigrant visa for general business, tourism, study, exchange, temporary work, and many other reasons.  Immigrant visas are for those wishing to take up indefinite or permanent residence in the United States. 

What are you looking for? 

Ask About Visas

Website: ph.usembassy.gov/contact-us-visas/ 

Email:

Telephone:

  • Visa Information and Appointment Service Center: (+632) 8548-8223 or (+632) 7792-8988, Monday through Friday, from 9:00 a.m. to 5:00 p.m. (Manila time), except on Philippine and U.S. holidays.  Callers in the United States should call (703) 520-2235 on its Eastern Standard Time equivalent of operational hours in the Philippines.
    Visa Delivery Inquiry: LBC Hotline at (+632) 8858-5999

Ask About U.S. Citizen Services

American Citizen Services Unit: 

Other Services:  

  • SSA/FBU:  Social Security Administration / Federal Benefits Unit 
    Website: ph.usembassy.gov/services/social-security 
    Email: FBU Inquiry Form
    Telephone: (+632) 5301-2000 (Option 9) from 8:00 to 11:00 a.m. (Manila Time), Tuesdays and Thursdays, except on U.S. and Philippine Holidays
    Fax: (+632) 8708-9714
  • USDVA: U.S. Department of Veterans Affairs
    Website: www.va.gov/contact-us/
    Telephone: #MYVA (#6982) OR (+632) 8550‐3888, Toll Free 1‐800‐1888‐5252 (Hours: 0800–1500).

Note: U.S. Citizens traveling/living in the Philippines should register at www.STEP.State.gov.

Mail Your Inquiries

Philippine Mailing Address:

  • Consular Communications Group (CON/CCG)
    Consular Section, U.S. Embassy in the Philippines
    1201 Roxas Boulevard, Manila 1000

Mailing from the United States:

  • Consular Communications Group (CON/CCG)
    Consular Section, U.S. Embassy in the Philippines
    UNIT 8600 BOX 1150, DPO-AP 96515-1150