Upcoming Events: November 11, 2017 – Veteran’s Day (10:50 AM – 12:00 PM)

–       Manila American Cemetery, Fort Bonifacio, Taguig, Philippines

–       Clark Veterans Cemetery, Angeles, Pampanga, Philippines

VA Manila Regional Office

The VA Manila Regional Office offers a wide range of services to Veterans, including the processing of benefits claims, local payment of benefit checks, and other social services available to claimants. Benefits counselors are on duty at the Regional Office from 7:30 AM to 4:30 PM Monday through Friday to answer questions concerning all aspects of Veterans benefits.

Veterans of the U.S. Armed Forces have the same entitlement to monetary benefits in the Philippines that they would have in the United States with the exception of Home Loans and related programs which are not available here. Benefits for Veterans of the Philippine Commonwealth Army, USAFFE, Recognized Guerillas, and New Philippine Scouts are different than those for Veterans of the regular components of the U.S. Armed Forces. U.S. citizenship does not affect their entitlement to benefits.

United States Department of Veterans Affairs – Manila Regional Office
Seafront Compound, 1501 Roxas Boulevard, 1302 Pasay City(near Cuneta Astrodome)

Contact Information:
Trunkline: (632) 550-3888 / Fax Number: (632) 550-3942
Fax Number (Medical Documents): (632) 318-8370  / Fax Number (Reimbursements): (632) 550-3983
E-mail inquiries:  https://iris.custhelp.com/
Website: http://www.va.gov

VA Manila Fact Sheet (PDF 228 KB)

Please refer to this link for more information for enrollment of Veterans to MyHealthevet and eBenefits programs. (PDF 416 KB)

VA Manila Outpatient Clinic

VA operates a clinic located in the same building. The clinic provides primary and specialty care, vaccinations, medications and refills ordered by a VA physician and perform laboratory and other ancillary tests in the clinic at no cost to the Veteran.  When a service, procedure, test or specialist is not available in the clinic to treat  their service connected condition, the Veteran is advised to seek treatment in the community,  pay for treatment and submit official paid receipts with admission and treatment records to the Foreign Medical Program (FMP) to be reimbursed. The Veteran’s community provider may also choose to send a bill for reimbursement directly to FMP. A service connected Veteran may be treated for non-service connected disabilities within the limits of the outpatient clinic, as stated in 38 U.S.C. § 1724(e).  Follow up services required for non-service connected conditions that are beyond the capabilities of the clinic, will be the Veteran’s responsibility, including obtaining services and paying all related cost.

United States Department of Veterans Affairs – Outpatient Clinic
Seafront Compound, 1501 Roxas Boulevard, 1302 Pasay City(near Cuneta Astrodome)

Contact Information:
Trunkline (632) 550-3888 / Fax No: (632) 310-5957
Fax Number (Medical Documents): (632) 318-8370

For Audio Care: (632) 556-8387
Pharmacy: (632) 318-8311
Website:  http://www.va.gov
E-mail inquiries:  https://iris.custhelp.com/


Hours of Operation and Walk-In Hours

Veterans with a scheduled appointment can enter the VA Manila Regional Office and Outpatient Clinic from 7 am to 4 pm Monday-Friday.  The Regional Office and Outpatient Clinic are closed weekends and holiday.  Veterans are permitted to walk-in without a scheduled appointment from 8 am to 1 pm Monday-Friday.  Veterans without a scheduled appointment will not be permitted to enter the facility after 1 pm.

VA Will Discontinue Providing Any Travel Expenses in the Philippines:

Veterans in Philippines will not receive health care-related travel expenses, but will not have to repay expenses mistakenly paid.  Since 2008, VA regulations no longer permit the reimbursement of Veterans’ travel expenses for health care visits and compensation-and-pension examinations in the Philippines. However, the U.S. VA Manila Outpatient Clinic, in the Philippines, continued to provide such travel payments to the present. VA announced that, effective October 1, 2017, it will discontinue providing any travel expenses in the Philippines, and it will not require Veterans to repay travel expenses that were coordinated by the Manila clinic from 2008-2017.

Security Notice:  Visitor Laptops and Larger Electrical/Electronic Devices Are Now Prohibited into the Mission Facilities including VA Manila.  The security personnel is not authorized to store any of these devices while you complete your VA appointment.

For more information, please visit the U.S. Department of Veterans Affairs – Manila Webpage.