Upcoming Events:

The VA Manila Regional Office and Outpatient Clinic is currently closed due to COVID-19.


VA Manila Regional Office and Outpatient Clinic Leadership

  • Tracey Betts – Regional Office Director
  • Kevin McAllister – Regional Office Assistant Director
  • Daniel Gutkoski, MHA – Outpatient Clinic Manager

Physical Address:
United States Department of Veterans Affairs
Manila Regional Office-Seafront Compound
1501 Roxas Boulevard
1302 Pasay City (next to Cuneta Astrodome)


VA Manila Regional Benefits Office

The VA Manila Regional Office offers a wide range of services to Veterans, including the processing of benefits claims, local payment of benefit checks, and other social services available to claimants.  Benefits counselors are on duty, to answer phone call only, at the Regional Office from 9:00 a.m. to 12:00 p.m. Monday through Friday to answer questions concerning all aspects of Veterans benefits.

Veterans of the U.S. Armed Forces have the same entitlement to monetary benefits in the Philippines that they would have in the United States with the exception of Home Loans and other programs not available overseas.  Benefits for Veterans of the Philippine Commonwealth Army, USAFFE, Recognized Guerillas, and New Philippine Scouts are different than those for Veterans of the regular components of the U.S. Armed Forces. U.S. citizenship does not affect their entitlement to benefits.

Mailing Address:
Department of Veterans Affairs
Claims Intake Center
P.O. Box 4444
Janesville, WI 53547-4444

Contact Information:
Trunkline: +63(2) 8550-3888 or dial #MyVA (#6982)
Toll Free: 1-800-1888-8782
Fax Number: +1 (844) 531-7818

E-mail inquiries:
https://iris.custhelp.va.gov/

Website:
http://www.va.gov
eBenefits Home Page

Hours of Operation:
Appointments:  Currently not available
Walk-Ins:  Currently not available
Call Center: Monday to Friday, 9:00 a.m. – 12:00 p.m.


VA Manila Outpatient Clinic

VA operates a clinic located in the same building.  The clinic provides primary and specialty care, vaccinations, medications and refills ordered by a VA physician and perform laboratory and other ancillary tests in the clinic at no cost to the Veteran.  When a service, procedure, test or specialist is not available in the clinic to treat  their service connected condition, the Veteran is advised to seek treatment in the community, pay for treatment and submit official paid receipts with admission and treatment records to the Foreign Medical Program (FMP) to be reimbursed.  The Veteran’s community provider may also choose to send a bill for reimbursement directly to FMP. A service-connected Veteran may be treated for non-service-connected disabilities within the limits of the outpatient clinic, as stated in 38 U.S.C. § 1724(e).  Follow up services required for non-service-connected conditions that are beyond the capabilities of the clinic, will be the Veteran’s responsibility, including obtaining services and paying all related cost.

Mailing Address:
United States Department of Veterans Affairs
Outpatient Clinic-Seafront Compound
1501 Roxas Boulevard
1302 Pasay City (next to Cuneta Astrodome)

Contact Information:
Trunkline +63(2) 8550-3888 or dial #MyVA (#6982)
Fax Number: +63(2) 8550-3964
Fax Number (Medical Documents): +63(2) 8318-8370
For Audio Care: +63(2) 8556-8387
Pharmacy: +63(2) 8318-8311

Website:
http://www.va.gov

E-mail inquiries:
https://iris.custhelp.va.gov/
https://www.myhealth.va.gov/mhv-portal-web/home

Hours of Operation:
Appointments:  Monday to Friday, 7:30 a.m. – 4:00 p.m. (Effective August 3, 2020)
Walk-Ins: Currently not available
Call Center: 9:00 a.m. – 12:00 p.m.


Important Announcements

The Regional Office and Outpatient Clinic are closed weekends and holiday (U.S. & Philippines).  Veterans without a scheduled appointment will not be permitted to enter the facility at this time.

Veterans in Philippines will not receive health care-related travel expenses but will not have to repay expenses mistakenly paid.  Since 2008, VA regulations no longer permit the reimbursement of Veterans’ travel expenses for health care visits and compensation-and-pension examinations in the Philippines.  However, the U.S. VA Manila Outpatient Clinic, in the Philippines, continued to provide such travel payments to the present.  VA announced that, effective October 1, 2017, it will discontinue providing any travel expenses in the Philippines, and it will not require Veterans to repay travel expenses that were coordinated by the Manila clinic from 2008-2017.

Security Notice:
Visitor Laptops and Larger Electrical/Electronic Devices Are Now Prohibited into the Mission Facilities including VA Manila.  The security personnel is not authorized to store any of these devices while you complete your VA appointment.


VA Manila Fact Sheet (PDF 228 KB)

For more information, please visit the U.S. Department of Veterans Affairs – Manila Webpage.