Social Security

Effective December 3, 2018, the Social Security Administration (SSA) can be reached by calling +632-301-2000 extension 9 from 8:00 a.m. to 11:00 a.m., on Tuesday and Thursday, except on Philippines and U.S. holidays. SSA is open for in-office appointments and walk-ins from 8:00 a.m. to 12:00 p.m., Monday through Friday, except on Philippine and U.S. holidays.


Services provided by Social Security Administration (SSA) are free of charge and include:

  • Taking claims for entitlement to all types of Social Security Benefits, including retirement, survivors, disability, lump sum death
  • Processing applications for new or replacement Social Security cards
  • Processing all post entitlement issues: foreign enforcement questionnaire, change of address, direct deposit enrollment, non-receipt of check issues, etc.
  • Clearing earnings discrepancies
  • Handling Medicare enrollments and non-coverage issues

Contact Information:
Phone: (632) 301-2000 ext. 9
Fax: (632) 708-9723 and (632) 708-9714

Local Address: 

Social Security Administration
United States Embassy
1201 Roxas Boulevard, Ermita
Manila, Philippines 0930

U.S. Address: 

Social Security Administration
American Embassy Manila
Unit 8600 Box 1610
DPO AP 96515-1610