Passports

    The Passport & Citizenship Unit provides U.S. birth registration, citizenship, and passport services to U.S. citizens in the Philippines at the Embassy in Manila and at the Consular Agency in Cebu by appointment only. We are not providing walk-in services at this time in either Manila or Cebu. Please do not make an appointment for a passport or citizenship service if local COVID-19 restrictions prohibit you from traveling to the Embassy or Consular Agency for your interview. Under current COVID-19 guidelines, you must wear a mask and face shield to enter the Embassy or Consular Agency.

    Keep in mind that you may qualify to submit your passport renewal application by mail; click here for more information. Turn-around time for passport cases is four to six weeks.

    If you have confirmed travel within the next two weeks, contact the U.S. Embassy in Manila at ACSInfoManila@state.gov to request an in-person appointment for an emergency passport. Write “emergency passport” in the subject line of your email.

    We will confirm your interview appointment date and time by email. You must bring to your interview proof of urgent travel (e.g. purchased ticket/s, flight confirmation, confirmation of medical or legal appointments that require you to travel internationally within the next two weeks, etc.). Please note that emergency passports are limited in validity. We will provide you with information at your interview about how to replace your emergency passport with a full validity passport.

    We cannot issue emergency passports in Cebu.

    REMINDER: Cell phones and other electronic devices are prohibited in the Embassy and Consular Agency; please do not bring these items with you to your appointment.

    Emergencies are generally considered to be:

    • a lost or stolen passport with an urgent need for travel in less than two weeks.  For lost and stolen passports without an urgent need for travel, please follow our regular procedure by clicking here.
    • a medical emergency
    • an emergency situation that does not meet the above criteria but is severe enough to warrant emergency action

    Please be aware that the rules for emergency passport issuance are strict, and a consular officer will determine if your situation meets the standard for an emergency.  If your situation is not considered an emergency, you may be asked to book an online appointment and return to the embassy on that day.  Emergency passports have the same fees as regular passports but have very limited validity.  The passport will expire shortly after your urgent travel has been completed.

    If you have confirmed travel within the next two weeks, contact the U.S. Embassy in Manila at ACSInfoManila@state.gov to request an in-person appointment for an emergency passport. Write “emergency passport” in the subject line of your email.

    We will confirm your interview appointment date and time by email. You must bring to your interview proof of urgent travel (e.g. purchased ticket/s, flight confirmation, confirmation of medical or legal appointments that require you to travel internationally within the next two weeks, etc.). Please note that emergency passports are limited in validity. We will provide you with information at your interview about how to replace your emergency passport with a full validity passport.

    Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian.  Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview.  Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):

    o   Given space limitations in the consular section, not more than one attendee at a time will be allowed to accompany an applicant (or the applicant’s parent or guardian if the applicant is a minor).

    o   Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.

    o   The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.

    o   It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.

    o   Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.

    o   Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.

    o   To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.

    o   The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant.  Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee.  Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.

    o   No attendee may coach or instruct applicants as to how to answer a consular officer’s question.

    o   Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question.  Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.

    o   During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.

    o   Attendees may take written notes, but may not otherwise record the appointment interviews.

    o   Attendees may not engage in any other conduct that materially disrupts the appointment interview.  For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel.  Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place.

    Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview.  Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate.  It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview.  The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.