The American Citizen Services Unit assists U.S. citizens in the event of an emergency such as a death, arrest, illness, injury, missing persons, destitution and other circumstances. For general information on the type of services that can be provided, please refer to the State Department’s website for travelers.
U.S. Embassy Manila
A U.S. citizen who requests emergency assistance can come to the Embassy or call the American Citizen Services Unit during normal business hours at +63 (02) 5301-2246. Outside of normal business hours, call the Embassy switchboard at +63 (02) 5301-2000 and request to speak with the “Duty Officer.” You may contact ACS by email at ACSinfoManila@state.gov. The ACS fax number is +63 (02) 5301-2017.
U.S. Consular Agency Cebu
For more information on crises and emergency assistance overseas, please see the State Department website on Emergencies and Crises.