U.S. Citizen Services

The American Citizen Services (ACS) Unit serves the U.S. citizen community in the Philippines. An estimated 350,000 U.S. citizens are present in the Philippines at any given time. The ACS Unit issues passports and reports of birth and death for U.S. citizens in the Philippines, as well as provides notarial services. ACS also assists U.S. citizens in distress, such as those arrested or destitute. It maintains a list of medical professionals and attorneys for reference. The Embassy is located at 1201 Roxas Boulevard in Manila. The American Citizen Services section is open for passport, citizenship, and notarial services by appointment only from 7:30 AM – 12:00 noon, Monday – Friday (except during the first and third Wednesdays of the month, Philippine and U.S. holidays).

NOTE: Routine U.S. citizen services, including all passport, citizenship, notary, and legal capacity to marry services are still suspended.  For emergency services, including emergency passports, please contact American Citizen Services via email at ACSInfoManila@state.gov or call +632-5-3012000.  We do not accept walk-ins at this time. Please enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) for updated information and alerts for U.S. citizens in the Philippines.

For information about our Consular Agency in Cebu, please click here.

Alerts and Messages

COVID-19 Information

See all Alerts and Messages for U.S. Visitors to Philippines.