U.S. Citizen Services

The American Citizen Services (ACS) Unit serves the U.S. citizen community in the Philippines. An estimated 350,000 U.S. citizens are present in the Philippines at any given time. The ACS Unit issues passports and reports of birth and death for U.S. citizens in the Philippines, as well as provides notarial services. ACS also assists U.S. citizens in distress, such as those arrested or destitute. It maintains a list of medical professionals and attorneys for reference. The Embassy is located at 1201 Roxas Boulevard in Manila. The American Citizen Services section is open for passport, citizenship, and notarial services by appointment only from 7:30 AM – 12:00 noon, Monday – Friday (except during the first and third Wednesdays of the month, Philippine and U.S. holidays).

NOTE:  Notary services, including the “Affidavit in Lieu of a Certificate of Legal Capacity to Contract Marriage,” remain suspended. For emergency services, including emergency passports, please contact American Citizen Services at ACSInfoManila@state.govor call +632-5-3012000.

Limited Consular Services Resume

The American Citizen Services (ACS) Unit at the U.S. Embassy in Manila will resume limited provision of in-person passport services, by appointment only. Notary services, including Affidavits In Lieu of a Certificate of Legal Capacity to Contract Marriage, remain suspended.

Before making an appointment, please visit our website here to review U.S. passport application requirements. You may qualify to renew your passport by mail; more information on passport renewal by mail is available here. If you are eligible to renew your passport by mail, please do not make an appointment for an in-person service. Instead, submit your application, demand draft, and required documents via traceable post mail, courier service, or other traceable shipping service in accordance with the instructions on our website. Do not send cash or a personal check with your application.

To comply with social distancing guidelines and help ensure your safety, the ACS Unit is working with limited staff and will strictly control the number of people in the waiting room at any one time. As a result, we cannot provide any walk-in services.

For emergency services, please contact us directly at ACSInfoManila@state.gov, or call the U.S. Embassy in Manila at +63-2-5301-2000.

Please enroll in the Smart Traveler Enrollment Program (STEP) for updates and alerts on travel and safety information, as well as the U.S. Embassy’s operating status.

For information about our Consular Agency in Cebu, please click here.

Alerts and Messages

COVID-19 Information

See all Alerts and Messages for U.S. Visitors to Philippines.