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U.S. Citizen Services
Brought to you by the Bureau of Consular Affairs.


The U.S. Embassy in the Philippines is offering emergency appointments only for passport and citizenship services that require an in-person appearance. Please be aware that emergency appointment availability is extremely limited.

Services for U.S. Citizens

The American Citizen Services (ACS) team in Manila and Cebu serves the large and geographically diverse U.S. citizen community in the Philippines. We register births, issue passports, and can assist in emergencies, such as the deatharresthospitalization, or destitution of a U.S. citizen, during a natural disaster or other crisis event, with issues involving missing persons or children – including international parental child abduction and adoption – and when a U.S. citizen is the victim of a crime in the Philippines.

We do not provide walk-in services; you must have an appointment to enter the U.S. Embassy in Manila or the U.S. Consular Agency in Cebu.

If you need emergency assistance, such as to report the abduction of a U.S. citizen child, the arrest or death of a U.S. citizen, or if you have been the victim of a crime in the Philippines, please call us at (+63) 2 5301-2000 or email us at ACSInfoManila@state.gov.  Call 911 to contact the Philippine National Emergency Hotline in a life-or-death emergency.  Call 117 to reach the Philippine National Police Hotline to report a crime or an emergency requiring a police response.

Please scroll below for information about Social Security, Veterans Affairs, USCIS, voting in U.S. elections, and U.S. tax matters.  For information about visas to the United States, visit our visas page .