Message for U.S. Citizens: Social Security Administration in Cebu City October 22 – 26, 2018

Message for U.S. Citizens:  Social Security Administration in Cebu City October 22 – 26, 2018

U.S. Embassy representatives from the Social Security Administration (SSA) will be available in Cebu City October 22 – 26, 2018.  To schedule an appointment, please contact SSA by e-mail at  A representative will notify each person of the time, date, and location.

SSA will provide the following services:

  • Discuss basic entitlement requirements for the different types of Social Security benefits.
  • Develop benefit claims.  Retirement and disability applications can be completed online at and do not require an interview.
  • Process Social Security number applications.
  • Resolve post-entitlement cases; e.g., changes of address, reports of death, Medicare enrollments, direct deposit enrollments, non-receipt of benefits, etc.

For further information:

  • See the State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
  • Contact the U.S. Embassy in Manila, Philippines, located at 1201 Roxas Boulevard, at +(63) (2) 301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +(63) (2) 301-2000.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
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