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Message for U.S. Citizens: American Citizen Services Remote Services Events
March 14, 2023

U.S. Embassy Manila, Philippines 

U.S. Consular Agency Cebu, Philippines 

March 14, 2023

Message for U.S. Citizens: American Citizen Services Remote Services Events

Following the U.S. Embassy’s American Citizen Services (ACS) unit’s successful remote services events in Angeles City, Pampanga and Olongapo, Zambales on February 9 and 10, 2023, we extend our thanks to the hundreds of U.S. citizens who attended!  Passport and Consular Report of Birth Abroad (CRBA) applications accepted at the events will take four to six weeks to process.

Building on the success of our first events since the start of the COVID-19 pandemic, ACS’s next remote services event is in Iloilo during the month of April 2023.  The exact date, time, and location will be announced closer to the event.  ACS intends to follow the Iloilo event with a similar one in Davao later this year.

During these remote services events, ACS will provide the following:

  • Acceptance of U.S. passport applications
  • Acceptance of Consular Report of Birth Abroad applications
  • Notary services
  • Other services and participants will be added closer to the event date

Register for STEP and stay tuned for future remote services announcements.

Are you looking for an easy way to renew your U.S. passport? Look no further! Renew Follow our step-by-step instructions and have your passport renewed By Mail!


For further information and assistance:   

See the State Department’s travel website  for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information .

Enroll in the Smart Traveler Enrollment Program  (STEP) to receive Alerts and make it easier to locate you in an emergency.

Contact the U.S. Embassy in Manila, Philippines, located at 1201 Roxas Boulevard, at +(63) (2) 8301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +(63) (2) 8301-2000.

Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).

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