United States Embassy Manila, Philippines
Health Alert – U.S. Embassy Manila (May 14, 2020)
Location: The Philippines
Deadline to Register Interest in Second Round of Flights to Assist Stranded U.S. Citizens:
U.S. citizens in the Philippines: the deadline to register your interest in the special Philippine Airlines (PAL) May 21 dedicated user-pay flights to Los Angeles and San Francisco and/or sweeper flights closes on Sunday, May 17 at 8:00 PM. All flights will be contingent on meeting a minimum number of travelers. Click here to register NOW.
Manila to LAX/SFO economy tickets are USD $1,200 (plus taxes and fees). Domestic sweeper flight costs are USD $200 (plus taxes and fees).
All flight arrangements will be made by PAL, not the Embassy. You must submit a working phone number, and include all local or international area codes. PAL will contact you directly to arrange payment and ticketing after you have registered for the flights, so check your contact details carefully before submitting the survey, and keep your phone on and handy.
PAL had difficulty reaching some U.S. citizens who submitted a form indicating their interest for the previous flights – their telephone numbers were either incomplete or unattended. This caused some to miss this opportunity. PAL requests that passengers not call them for a status update as this will clog up their lines and increase wait time. Once you have registered, please make sure you are available to receive PAL’s call, which might be from a number you don’t recognize. All flight arrangements will be made by PAL. Please be patient as this may take some time.
For the PAL sweeper flights, you MUST have proof of an onward international flight. If that flight is NOT within 24 hours, you also MUST have proof of a confirmed hotel reservation in Manila until your international flight departs. You CANNOT take a sweeper flight without an onward international flight confirmation.
Actions to Take:
- Monitor local news for updates.
- Consult the CDC website for the most up-to-date information.
- For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
- Visit the COVID-19 crisis page on travel.state.gov for the latest information.
- Visit our Embassy webpage on COVID-19 here for information on conditions in the Philippines.
- Visit the Department of Homeland Security’s website on the latest travel restrictions to the U.S.
- Consult resources below as necessary:
- Philippine Department of Health (DOH)
- Philippine Department of Health (FAQs)
- Philippine Bureau of Immigration (BI)
- Manila International Airport Authority (MIAA)
- Philippine Civil Aeronautics Board (CAB)
- Philippine Maritime Industry Authority
- Philippine Department of Foreign Affairs
- Philippine Department of Interior and Local Government
- Philippine Department of Tourism
- COVID-19 crisis page on travel.state.gov
- CDC page on COVID-19
- Philippines Travel Advisory
- Philippines Country Information Page
- U.S. Embassy in the Philippines
1201 Roxas Boulevard
+63(2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday
After-hours emergency number for U.S. citizens is +(63)(2) 5301-2000
- State Department–Consular Affairs 888-407-4747 or 202-501-4444.
- State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.
- Follow us on Twitter and Facebook.