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Health Alert – U.S. Embassy Manila (May 12, 2020)
May 12, 2020

United States Embassy Manila, Philippines

Health Alert – U.S. Embassy Manila (May 12, 2020)

Location:  The Philippines


Second Round of Flights to Assist Stranded U.S. Citizens:

Based on the overwhelming response to the May 9 sweeper flights and direct flights to Los Angeles, the U.S. Embassy is again partnering with Philippine Airlines (PAL) to offer another dedicated user-pay flight to Los Angeles and/or San Francisco on May 21.  All flights will be contingent on meeting a minimum number of travelers.  We will look to offer sweeper flights to Manila from Bacolod, Cagayan de Oro, Cebu, Davao, Dumaguete, General Santos, Iloilo, Kalibo, Laoag, Legaspi, Puerto Princesa, Siargao, Tacloban, and Tagbilaran.  Please click here to begin the process to register your intent and purchase a ticket.

Manila to LAX/SFO economy tickets are USD $1,200 (plus taxes and fees).  Domestic sweeper flight costs are USD $200 (plus taxes and fees).

All flight arrangements will be made by PAL, not the Embassy.  You must submit a working phone number, and include all local or international area codes.  PAL will contact you directly to arrange payment and ticketing after you have registered for the flights, so check your contact details carefully before submitting the survey, and keep your phone on and handy.

PAL had difficulty reaching some U.S. citizens who submitted a form indicating their interest for the previous flights – their telephone numbers were either incomplete or unattended.  This caused some to miss this opportunity.  PAL requests that passengers not call them for a status update as this will clog up their lines and increase wait time.  Once you have registered, please make sure you are available to receive PAL’s call, which might be from a number you don’t recognize.  All flight arrangements will be made by PAL.  Please be patient as this may take some time.

For the PAL sweeper flights, you MUST have proof of an onward international flight.  If that flight is NOT within 24 hours, you also MUST have proof of a confirmed hotel reservation in Manila until your international flight departs.  You CANNOT take a sweeper flight without an onward international flight confirmation.

The deadline for registration is Sunday, May 17 at 8:00 PM.

  Actions to Take:


  • U.S. Embassy in the Philippines
    1201 Roxas Boulevard
    +63(2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday
    After-hours emergency number for U.S. citizens is +(63)(2) 5301-2000
  • State Department–Consular Affairs 888-407-4747 or 202-501-4444.
  • State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.
  • Follow us on  Twitter and Facebook.