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Health Alert – U.S. Embassy Manila (March 29, 2020)
March 29, 2020

United States Embassy Manila, Philippines

Health Alert – U.S. Embassy Manila (March 29, 2020)

Location:  Cebu, Philippines


Sweeper Flight Cebu-Manila on March 30 – UPDATE

The Philippine Department of Tourism (DOT) and Mactan Cebu Airport Terminal provided the following UPDATES:

  • Philippine Airlines (PAL) has confirmed a Cebu-Manila sweeper flight scheduled for Monday, March 30 at 1330H (1:30 PM).
  • There are currently still seats available.
  • Mactan Airport authorities recommend that interested travelers go to the Mactan Cebu Airport PAL office directly, which opens at 10:30 AM, to purchase their tickets today.  Alternatively, travelers can follow the signup instructions below.
  • According to DOT, travelers no longer need to present a hotel booking in Manila or an onward travel ticket to signup for the sweeper flights.

Mactan Cebu Airport Terminal previously relayed the following:

  • Foreign nationals wishing to take the Cebu-Manila Philippine Airlines sweeper flight will now be allowed to enlist through email instead of inquiring and signing up in person at the airport.
  • Send an email message to customerservice@gmcac.ph with your full name, nationality, active telephone number, and state your request to be enlisted in the Cebu-Manila sweeper flight.

Mactan Cebu Airport Terminal previously relayed the following:

  • A sweeper flight from Cebu to Manila may be arranged if there are at least 199 foreign nationals to fill the flight.
  • Travelers are required to inquire in person and present their documents at the information counter in the domestic departure area (Terminal 1) as soon as possible In order to be waitlisted, travelers must include an active mobile number and email, so they can be informed about the sweeper flight.
  • The flight is subject to the number of passengers who will purchase tickets at the Philippine Airlines (PAL) ticketing office located at the Mactan Airport.
  • According to PAL, the cost of the flight from Cebu to Manila is Php 10,122 per passenger.
  • Passengers may call the Mactan Cebu Airport Help Desk at mobile numbers 0917-573-7180 or 0917-570-3060 or landline numbers (32) 494-9000 ext 7300 or (32) 494-7000 ext 7300 for more information.
  • Passengers may also contact the Department of Tourism (DOT) at 0917-304-2613.

Actions to Take:


  • U.S. Embassy in the Philippines
    1201 Roxas Boulevard
    +63(2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday
    After-hours emergency number for U.S. citizens is +(63)(2) 5301-2000
  • State Department–Consular Affairs 888-407-4747 or 202-501-4444.
  • State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.
  • Follow us on  Twitter and Facebook.