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Health Alert – U.S. Embassy Manila (March 29, 2020)
March 29, 2020

United States Embassy Manila, Philippines

Health Alert – U.S. Embassy Manila (March 29, 2020)

Location:  The Philippines


Consider your plan to shelter in place:  

While the U.S. Embassy is exploring all options to address the current travel disruptions, we strongly encourage U.S. citizens to make necessary preparations if staying in the Philippines during the quarantine period.  Please comply with local quarantine requirements and strictly follow local authorities.

The U.S. Embassy encourages U.S. citizens to monitor the Philippine Bureau of Immigration’s website for further advisories and announcements.

All Flights to Operate Out of Manila Ninoy Aquino International Airport (NAIA) Terminal 1:

As more and more air carriers suspend operations due to COVID-19, the Manila International Airport Authority (MIAA) is streamlining its operations concentrating remaining flights to just one terminal – Terminal 1.

For more information, contact the airlines directly or visit the MIAA Facebook and Twitter pages for an updated schedule of international flights.



According to the Philippine Bureau of Immigration (BI):

  • All applications for visa extension are suspended during the Enhanced Community Quarantine, except for outbound passengers.
  • Foreigners whose visas will expire during the duration of the Enhanced Community Quarantine will be allowed to file an extension without fines and penalties if they file their applications within 30 days from the lifting of the Enhanced Community Quarantine.
  • All outbound passengers with a visa that expired during the period of the Enhanced Community Quarantine will be waived fines and penalties when applying for the visa update before departing the Philippines.

Hotel information:

The Philippine Department of Tourism (DOT) has a complete list of all operational hotels in the Philippines which can be viewed on the Embassy’s COVID-19 Information page.

Passengers in the National Capital Region (NCR) can book a hotel online or visit the DOT airport office for assistance at 4/F Terminal 1, Ninoy Aquino International Airport, Pasay; Point of Contact is Ms. Jenny Factora through mobile number +63 927-993-5965.  Please note the Embassy cannot cover costs related to your stay.  This list is provided by DOT NCR; the fact that the Embassy is listing the establishments here should not be construed as an endorsement.


No. Name of Establishment Price Contact Details
1 Holiday Inn Express 4270 9088000
2 Hilton Manila 5500 2397789
3 Conrad Hotel 6500 88339999
4 Sheraton Hotel 5600 (02) 8902 1800
5 Asiatel Airport Hotel 3000-4000 asiatelhotel@gmail.com, 09773283313
6 Yujj Inn 1100-2800 09178761234
7 Orchid Garden Suites 2600-5250 09154864341
8 Regency Grand Suites 2500 09989701860
9 Crown Regency Grand Suites 2500 09176272975
10 Berjaya Makati Hotel 3000 6327507500
11 Amorsolo Mansion N/A 09173272586
12 Makati Shangri-La 8000+ 8138888
13 Hedda Hotel QC 2375 (02) 8286 7600
Disclaimer: subject to room availability and available staff support, and limited to the mobility of the guest due to lack of public transport.
As of March 27, 2020 1:00PM


Please contact the hotel first and note that this information may be subject to change without notice.

The Embassy has been advised that the following hotels are available in the Cebu area:

  • The Bellavista Hotel: Tel: 340-7821
  • Best Suites: Tel: 09228175643
  • Eloisa Royal Suites: Tel: 492-1913/09173091921
  • Waterfront Airport Hotel and Casino: Tel: 09985948550
  • Maribago Bluewater: Tel: 09988430859
  • Crown Regency Guadalupe: Tel: 09176292222

Rental car information:  

The DOT-NCR also provided the below information for transportation options:

Nissan Rent-A-Car from NAIA for guests who may want to arrange pick-up/drop-off to and from NAIA Terminals:

  •  0917-8195406 (Globe)
  •  0917-5987201 (Globe)
  •  0917-5987223 (Globe)
  •  0998-9637682 (Smart)

JS Travel & Tours Tourist Rent-A-Car contact number: +63917-3096563

For U.S. citizens outside the NCR, please continue to coordinate with the DOT Regional Offices in your area for assistance.

Actions to Take: