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Health Alert – U.S. Embassy Manila (April 9, 2020)
April 9, 2020

United States Embassy Manila, Philippines

Health Alert – U.S. Embassy Manila (April 9, 2020)

Location:  The Philippines


The Philippine Department of Health (DOH) Launches COVID-19 Hotline:

  • DOH is providing free telemedicine consultations for patients who need COVID-19 medical advice or other non-COVID-19 primary care consultations.
  • National Capital Region residents can call the 24/7 hotline at (02) 8424-1724 or (02) 7789-8000 (free for Globe/TM users) to consult with a doctor.

The Philippine Mental Health Association (PMHA) Services:

  • PMHA has established a virtual mental health support facility, which is designed to be a safe space where people dealing with mental health issues can consult with PMHA’s mental health professionals and get online counseling sessions during the crisis.
  • Services are free of charge during the Enhanced Community Quarantine.
  • The service is available Mondays to Saturdays 8 AM to 5 PM through phone, email, Messenger chat or call, or Skype or Zoom video call.
    • Email: pmhacds@gmail.com
    • SMS: 0917-565-2036
    • Telephone: (02) 8921-4957 or 8921-4959
  • The National Center for Mental Health also has “crisis hotline responders” who can provide psychological first aid and suicide first aid for those in distress 24/7.
    • Landline: 7989-USAP (8727)
    • Mobile: 0917-899-USAP (8727)

For more information on the PMHA hotline visit here: https://www.google.com/amp/s/news.abs-cbn.com/amp/life/04/03/20/a-virtual-mental-health-clinic-in-the-time-of-covid-19

For information on Philippine visas and the Bureau of Immigration, hotels, and car rentals, please visit this page:  https://ph.usembassy.gov/covid-19-information/

Actions to Take:


  • U.S. Embassy in the Philippines
    1201 Roxas Boulevard
    +63(2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday
    After-hours emergency number for U.S. citizens is +(63)(2) 5301-2000
  • State Department–Consular Affairs 888-407-4747 or 202-501-4444.
  • State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.
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