U.S. Embassy in the
Philippines

United States Embassy Manila, Philippines

Health Alert – U.S. Embassy Manila (April 5, 2020)

Location:  The Philippines

Event: 

Philippine Retirement Authority (PRA) Update:

• The PRA Head Office and Satellite Offices are closed until further notice.  Inquiries may be sent to the following email addresses or mobile numbers:

For Special Resident Retiree’s Visa (SRRV) holders:

• • Email address: servicing@pra.gov.ph
  • Mobile number: +63-917-855-6354

For SRRV application status inquiries:

• • Email address: processing@pra.gov.ph
  • Mobile number: +63-917-827-2126

For Finance Division concerns:

• • Email: remegio.abaigar@pra.gov.ph
  • Mobile number: +63-917-846-4302

• Acceptance of new SRRV applicants, including adding SRRV dependents, is temporarily suspended.  You may send scanned copies of your documents for pre-evaluation to srrv.preevaluation@pra.gov.ph.
• Official website: https://pra.gov.ph/
• Facebook page: https://www.facebook.com/PhilippineRetirementVisa

International Flights:

International commercial flight options currently exist in the Philippines.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not currently anticipate arranging repatriation flights in the Philippines at this time.

International Flights Departing from Manila Ninoy Aquino International Airport (NAIA):

The Manila International Airport Authority (MIAA) updates their Facebook page (https://www.facebook.com/MIAAGovPh/) with scheduled international flights.  Flight schedules may change at any given time.  Please contact your airline for confirmation.

Visit the MIAA Facebook and Twitter pages for an updated schedule of international flights.

https://www.facebook.com/MIAAGovPh/

https://twitter.com/MIAAGovPH

Consider your plan to shelter in place:  

While the U.S. Embassy is exploring all options to address the current travel disruptions, we strongly encourage U.S. citizens to make necessary preparations if staying in the Philippines during the quarantine period.  Please comply with local quarantine requirements and strictly follow local authorities.

According to the Philippine Inter-Agency Task Force (IATF): 

• The wearing of face masks is mandatory in areas placed under enhanced community quarantine (ECQ).
• Anyone in the ECQ leaving their home is required to wear a face mask.
• According to the IATF, face masks may be store-bought or improvised, such as a handkerchief or small towel covering the nose and mouth.

For information on Philippine visas and  the Bureau of Immigration, hotels, and car rentals, please visit this page:  https://ph.usembassy.gov/covid-19-information/

Actions to Take:

• Contact the airlines and contacts directly for reservations and updated information.
• Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
• Monitor local news for updates.
• Consult the CDC website for the most up-to-date information.
• For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
• Visit the COVID-19 crisis page on travel.state.gov for the latest information.
• Visit our Embassy webpage on COVID-19 here for information on conditions in the Philippines.
• Visit the Department of Homeland Security’s website on the latest travel restrictions to the U.S.
• Consult resources below as necessary:
  • Philippine Department of Health (DOH)
  • Philippine Department of Health (FAQs)
  • Philippine Bureau of Immigration (BI)
  • Manila International Airport Authority (MIAA)
  • Philippine Civil Aeronautics Board (CAB)
  • Philippine Maritime Industry Authority
  • Philippine Department of Foreign Affairs
  • Philippine Department of Interior and Local Government
  • Philippine Department of Tourism
  • COVID-19 crisis page on travel.state.gov
  • CDC page on COVID-19
  • Philippines Travel Advisory
  • Philippines Country Information Page

Assistance:

• U.S. Embassy in the Philippines
  1201 Roxas Boulevard
  +63(2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday
  After-hours emergency number for U.S. citizens is +(63)(2) 5301-2000
• State Department–Consular Affairs 888-407-4747 or 202-501-4444.
• State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
• Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.
• Follow us on  Twitter and Facebook.