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Health Alert – U.S. Embassy Manila (April 20, 2020)
April 20, 2020

United States Embassy Manila, Philippines

Health Alert – U.S. Embassy Manila (April 20, 2020)

Location:  The Philippines


Sweeper Flights to Manila on Tuesday, April 21:

  • Seats are available for U.S. citizens on sweeper flights to Manila planned for tomorrow, April 21 from Cebu, Davao, and Iloilo.
  • For Cebu and Iloilo, register for the flight by visiting a Philippine Airlines (PAL) city or airport ticketing office in Cebu or Iloilo until 3:00 PM today (depending on curfew hours in the province).  The PAL airport ticketing offices at the Cebu and Iloilo airport will open at 8:00 AM tomorrow.
  • For Davao, you may only register for the flight at the PAL airport ticketing office at the Davao airport which is open until 3:00 PM today.  It will open again tomorrow at 8:00 AM.
  • PAL has yet to determine the cost of the sweeper flights, but it will be based on a standard commerical fare.
  • PAL advised that to receive a boarding pass, travelers will need to be able to demonstrate they meet at least one of the criteria below, which is set by the Philippine Inter-Agency Task Force (IATF):
    • A health/quarantine certificate (see below).
    • An onward international airline ticket within 24-hours of the sweeper flight.
    • Confirmed hotel accommodation until travel and a confirmed international flight if longer than 24-hours.
  • Travelers may also need to register with the Department of Tourism if they have not already done so.  The DOT Directory of Regional Offices can be found at: http://www.tourism.gov.ph/regional_offices.aspx.  More DOT information is located at: https://philippines.travel/safeph.
  • Contact the U.S. Embassy by email ACSInfoManila@state.gov or telephone: +(63)(2) 5301-2000 to request a travel letter for passage to the airport and let us know that you have been confirmed on the flight.

Quarantine Certificates:

When purchasing airline tickets, airlines may ask travelers to provide a Quarantine Certificate.  The Bureau of Quarantine issues this certificate in larger cities, e.g. Cebu and Davao.  For other areas, travelers should inquire with the Provincial, City, or Municipal Health Office.  The Health Office may require a certification letter from the barangay stating the individual has stayed in their locality for at least 14 days.  In some cases, individuals may be asked to submit additional medical documentation, such as a chest X-ray.

Check with your province, city, or municipality government website for more information on the Health Office in your area.  Listed below are telephone numbers for some Bureau of Quarantine offices.

Location Telephone
Cebu +63-32-2385516
Davao +63-82-3002378
Iloilo +63-33-3273792



International Flights Departing from Manila Ninoy Aquino International Airport (NAIA):

International commercial flight options currently exist in the Philippines.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not currently anticipate arranging repatriation flights in the Philippines at this time.

The Manila International Airport Authority (MIAA) updates their Facebook page with scheduled international flights.  Visit the MIAA Facebook and Twitter pages for an updated schedule of international flights.



Flight schedules may change at any given time.  Please contact your airline for confirmation.

Travel Letters:

The U.S. Embassy can provide travel letters to U.S. citizens planning to travel to an airport, which can be presented at checkpoints.  To request a travel letter, U.S. citizens should contact the U.S. Embassy by email ACSInfoManila@state.gov or telephone: +(63)(2) 5301-2000.

Hotel Information:

On April 6, the Philippine Department of Tourism updated the list of operational hotels in the Manila Metro area.  The list can be viewed on the Embassy’s COVID-19 Information page, along with information on Philippine visas and the Bureau of Immigration, the Philippine Retirement Authority, and car rentals.

Actions to Take:


  • U.S. Embassy in the Philippines
    1201 Roxas Boulevard
    +63(2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday
    After-hours emergency number for U.S. citizens is +(63)(2) 5301-2000
  • State Department–Consular Affairs 888-407-4747 or 202-501-4444.
  • State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.
  • Follow us on  Twitter and Facebook.