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Health Alert – U.S. Embassy Manila (April 20, 2020)
April 20, 2020

Health Alert – U.S. Embassy Manila (April 20, 2020)

Location:  Cebu, Philippines


NEW Cebu Sweeper Flight to Manila on Tuesday, April 21:

The U.S. Embassy just received information regarding an additional flight from Cebu to Manila at 9:30 AM on April 21.

  • Seats are available for U.S. citizens on PR5846 which will depart Cebu at 9:30 AM on April 21.
  • Philippine Airlines (PAL) advises travelers to be at the airport by 7:00/7:30 AM.
  • Tickets may be purchased at the airport prior to departure.
  • Travelers will need to be able to demonstrate they meet at least one of the criteria below, which is set by the Philippine Inter-Agency Task Force (IATF):
    • A health certificate (see below).
    • An onward international airline ticket within 24-hours of the sweeper flight.
    • Confirmed hotel accommodation until travel and a confirmed international flight if longer than 24-hours.
  • Travelers may also need to register with the Department of Tourism if they have not already done so.  The DOT Directory of Regional Offices can be found at: http://www.tourism.gov.ph/regional_offices.aspx.  More DOT information is located at: https://philippines.travel/safeph.  Each DOT Region also maintains a Facebook page with hotline numbers available to assist stranded foreign citizens.
  • Contact the U.S. Embassy by email ACSInfoManila@state.gov or telephone: +(63)(2) 5301-2000 to request a travel letter for passage to the airport and let us know that you have been confirmed on the flight.

Department of Health (DOH) City or Municipal Health Office Certificates:

Travelers may need additional requirements, such as a Medical/Health Certificate on quarantine status or fitness to travel.

The DOH Bureau of Quarantine issues this certificate in larger cities, e.g. Cebu and Davao.  For other areas, travelers should obtain a medical/health certificate from the City, or Municipal Health Office.  Some local government Health Offices require a certification letter from the barangay stating the individual has stayed in their locality for at least 14 days to ascertain their quarantine status.  In some cases, individuals may be asked to submit additional medical documentation, such as a chest X-ray.  Check with your province, city, or municipality government website for more information on the Health Office in your area.  

International Flights Departing from Manila Ninoy Aquino International Airport (NAIA)

International commercial flight options currently exist in the Philippines.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not currently anticipate arranging repatriation flights in the Philippines at this time.

The Manila International Airport Authority (MIAA) updates their Facebook page with scheduled international flights.  Visit the MIAA Facebook and Twitter pages for an updated schedule of international flights.



Flight schedules may change at any given time.  Please contact your airline for confirmation. 

Travel Letters:

The U.S. Embassy can provide travel letters to U.S. citizens planning to travel to an airport, which can be presented at checkpoints.  To request a travel letter, U.S. citizens should contact the U.S. Embassy by email ACSInfoManila@state.gov or telephone: +(63)(2) 5301-2000.

Hotel Information:  

On April 6, the Philippine Department of Tourism updated the list of operational hotels in the Manila Metro area.  The list can be viewed on the Embassy’s COVID-19 Information page, along with information on Philippine visas and the Bureau of Immigration, the Philippine Retirement Authority, and car rentals.

Actions to Take:


  • U.S. Embassy in the Philippines
    1201 Roxas Boulevard
    +63(2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday
    After-hours emergency number for U.S. citizens is +(63)(2) 5301-2000
  • State Department–Consular Affairs 888-407-4747 or 202-501-4444.
  • State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.
  • Follow us on  Twitter and Facebook.