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Health Alert – U.S. Embassy Manila (April 14, 2020)
April 14, 2020

United States Embassy Manila, Philippines

Health Alert – U.S. Embassy Manila (April 14, 2020)

Location:  The Philippines


Quarantine Certificates:

When purchasing airline tickets, airlines may ask travelers to provide a Quarantine Certificate.  The Bureau of Quarantine issues this certificate in larger cities, e.g. Cebu and Davao.  For other areas, travelers should inquire with the Provincial, City, or Municipal Health Office.  The Health Office may require a certification letter from the barangay stating the individual has stayed in their locality for at least 14 days.  In some cases, individuals may be asked to submit additional medical documentation, such as a chest X-ray.

Check with your province, city, or municipality government website for more information on the Health Office in your area.  Listed below are telephone numbers for some Bureau of Quarantine offices.

Location Telephone
Cebu +63-32-2385516
Davao +63-82-3002378
Cagayan de Oro +63-88-3273165
Bacolod +63-34-7042273
Iloilo +63-33-3273792


Puerto Princesa +63-48-4334162


Travel Letters:

The U.S. Embassy can provide travel letters to U.S. citizens planning to travel to an airport, which can be presented at checkpoints.  To request a travel letter, U.S. citizens should contact the U.S. Embassy by email ACSInfoManila@state.gov or telephone: +(63)(2) 5301-2000.

Hotel Information:

On April 6, the Philippine Department of Tourism updated the list of operational hotels in the Manila Metro area.  The list can be viewed on the Embassy’s COVID-19 Information page, along with information on Philippine visas and the Bureau of Immigration, the Philippine Retirement Authority, and car rentals.

Actions to Take:


  • U.S. Embassy in the Philippines
    1201 Roxas Boulevard
    +63(2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday
    After-hours emergency number for U.S. citizens is +(63)(2) 5301-2000
  • State Department–Consular Affairs 888-407-4747 or 202-501-4444.
  • State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.
  • Follow us on  Twitter and Facebook.