U.S. Embassy in the
Philippines

How to Create An Account and Apply on ERA

1. CREATE AN ERA ACCOUNT
   Use Google Chrome browser when accessing ERA. The system works best in google chrome and may not work properly if opened in other browsers. On the ERA Job Seeker Page, click on the “LOG-IN” link. Click “CREATE AN ACCOUNT” from the Login pop-up window. Fill out your personal and contact information. All items marked with a red asterisk (*) are mandatory and would require a response. Make sure your contact information is correct. Each ERA account must have a unique email address; the system will NOT allow multiple applicant accounts using the same email address. Use the “Next” and “Previous buttons located at the bottom of each page to navigate. Do NOT use the browser navigation buttons or refresh button or you may lose important information.
2. MANAGE YOUR ERA ACCOUNT – SECURE YOUR LOG-IN DETAILS
   Always remember, the account you set-up will remain the same for all other Embassy vacancies. You will be asked to create a password. Your password must have at least 12 characters and must include at least one upper case letter, one lower case letter, one digit, one special character, and no spaces. Make sure to provide a password that you will easily remember and find a way to keep it safely where you can access it in case you forgot it. Next, you need to select your secret or security questions to enable you to retrieve your password. For these security questions, you need to provide answers that you will easily remember. There should be 3 mandatory security questions with 3 mandatory answers. The answers to the security questions must be unique, must not begin and/or end with spaces, and are case sensitive. If you made a mistake – a red validation square will come up which will prompt you to amend your answer. It is the applicant’s responsibility to maintain and secure his/her credentials to ERA. In case you forgot your password and you cannot retrieve it through the security questions, you will need to create a new account in ERA. In the last stage, you will receive confirmation and an email stating that your account was created. Safeguard your account email, password, and security questions/answers as you will need those to login to your ERA account.
3. WHAT IF I FORGOT MY PASSWORD?
   If you forgot your password, the account lock is only TEMPORARY. After 30 minutes, ERA will allow you to log in again. Otherwise, click the Forgot Password link. You will be asked to provide your email address, and your 3 secret answers. The secret answers must be the same to those you used when you set-up your account. When asked to create a new password, click confirm. In case you can no longer remember your password, the system ONLY ALLOWS two options: 1. Click the password reset hyperlink or 2. Create a new account. If you forget your email address, there is NO way to retrieve the account information and you will have to create a new account.
4. APPLY TO A VACANCY
   After successfully creating your account, you will now be able to search for currently available vacancies. If a vacancy is active, you will be able to click the hyperlinked Job Title. Apply to each of the active vacancy you are interested in and of which you are qualified. You can also send your application to more than one vacancy announcement which you are qualified. Please do not wait until the closing date of the vacancy to submit your application. Due to constant system updates, ERA can possibly be down for maintenance at unforeseen time periods. In anticipation of unscheduled maintenance, the human resources office advises all applicants to submit applications as early as possible. Also, read every vacancy announcement carefully and make sure that you meet all of the eligibility and qualification requirements. Be certain to the address required factors of Education level, Language skills (both English and local or other languages), and years of experience in your application. Applicants are encouraged to review the Eight Qualities of Overseas Employees, as they will be expected to demonstrate these as a member of the U.S. Embassy Manila Team.
5. FILL OUT THE ONLINE APPLICATION FORM
   Provide information on your application that are true, correct, and complete. Provide a clear and complete information on your work experiences. You must answer all the questions and correctly certify your qualifications. A curriculum vitae or resume is NOT considered and will not be used during the qualification analysis process. Only the information completed on the application can be used to determine eligibility and qualifications of applicants. You have the option to print the vacancy announcement and/or email it for sharing or for personal reference.
6. UPLOAD ALL REQUIRED DOCUMENTS
   Upload all the required documents to your application before the closing date of the vacancy. Make sure to provide all information relevant to your application. Educational record to verify educational attainment is required in ALL vacancy announcements.
7. WAIT FOR CONFIRMATION OF RECEIPT OF APPLICATION
   Once you have applied for a position, a confirmation window will automatically appear, and a congratulatory message will confirm that your application was submitted. You will be able to view all the positions you applied to in the “dashboard” along with their closing dates.
8. REVIEW LIST OF VACANCY ANNOUNCEMENTS
   At the end of your application, you can either click “View your Dashboard” to review your application/s status or “Return to Vacancy Listing” to continue applying to other vacancies.
9. THINGS TO DO/EXPECT NEXT AFTER SUBMITTING AN APPLICATION
   Check emails regularly including the junk or spam folders to check for update/feedback on the application. The Human Resources Office will only contact an applicant IF the application has progressed to the next step in the recruitment process. Follow-up is not needed. Applicants will need to wait for at least four (4) weeks after the closing date of the vacancy to know if their application have been shortlisted for next level.
10. PROCESS OF EXAMINATION AND INTERVIEW
    We are currently facilitating tests and interviews online using Google Meet, Cisco Webex, Zoom, and Microsoft Teams. Click this link to access HR Tips: Testing and Interviewing Virtually