The American Citizen Services Unit assists U.S. citizens in the event of an emergency such as a death, arrest, illness, injury, missing persons, destitution and other circumstances. For general information on the type of services that can be provided, please refer to the State Department’s website for travelers.
Please note the phone numbers below are NOT for visa inquiries. For all routine services, you must have an appointment. Appointments must be made on-line by clicking here.
Callers in the United States can also reach the U.S. Department of State’s Office of Overseas Citizen Services toll free at 1-888-407-4747 (from overseas call 1-202-501-4444).
For more information on crises and emergency assistance overseas, please see the State Department website on Emergencies and Crises.