The Embassy’s main trunk line 301-2000 is experiencing technical issues and prone to congestion. If your call can’t get through please use these numbers: 301-2166 or 301-2177
The Embassy’s main telephone number is (63 2) 301-2000. If you are an American citizen with an emergency, dial 0 to speak with the operator.
For Special Consular Services involving the Arrest, Assault, Death and Welfare and Whereabouts of U.S. Citizens, please dial extension 2246 or extension 2567.
To speak with the Citizenship and Passport team:
Please dial 2555 for Passport inquiries and 2532 for Citizenship inquiries on Mondays, Wedenesdays, or Thursdays (between 1:00 P.M. and 3:00 P.M.).
You may also send us email at ACSInfoManila@state.gov. Please allow three to five business days for a response.
To send us a fax, dial (63 2) 301-2017 or (63 2) 256-0703.
The telephone number for the Consular Agency in Cebu is (63 32) 231-1261. To send the Agency a fax, dial (63 32) 231-0174. To contact the Agency by email, please use ACSInfoCebu@state.gov.