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DS-11 Information
17 MINUTE READ
April 1, 2022

Overview

Minor applicants, first-time adult passport applicants, or those who had their last passport stolen lost, or damaged will apply for a new passport on Form DS-11 and are required to appear in person at their appointment.

Please visit Travel.State.Gov to fill out and print the form, to read about other forms or original documentation you must bring to your appointment, and to determine who must attend the appointment. Then, return to this page to schedule an appointment to apply in person at the U.S. Embassy in Manila or Consular Agency in Cebu.

Please review our passport application checklist before booking an appointment.

Appointments & Locations

For DS-11 passport applications, please schedule an in-person appointment. Walk-in passport services are not available. Those applying for a passport renewal on Form DS-82 should not schedule an appointment and should instead see our post about renewing your passport via mail and online payment. 

When Booking Your Appointment:  

  • You must book a separate appointment slot for each applicant in a family or group. Please do not book more than one appointment slot for each applicant.
  • Provide a valid email address and contact phone number for each applicant.
  • Print a copy of your appointment confirmation to bring with you to your appointment.

Your Appointment at the U.S. Embassy in Manila or Consular Agency in Cebu: 

  • Please arrive 15-30 minutes before your scheduled appointment time.
  • Please bring with you all checklist items, including printed, color copies of photos, originals and photocopies of all required documents, government-issued photo I.D, and all application fees indicated on the checklist on the day of your appointment.
  • Wait times can vary based on volume and staffing.
  • Under current COVID-19 guidelines, you must wear a mask to enter the Embassy or Consular Agency.
  • Cell phones and other electronic devices are prohibited in the Embassy and Consular Agency; please do not bring these items with you to your appointment.

Payment Methods & Details

For DS-11 Passport Applications:  

Please prepare to pay your passport application fee in person at the Embassy cashier in Manila or at the Consular Agency in Cebu during your appointment. We accept cash (in U.S. dollars or Philippine pesos), or major credit cards.  

We do not accept checks or dollar demand drafts. At present, online fee payment is not possible for DS-11 passport applications or for passport cards.   

DS-11 Application Processing Timelines:  

You should receive your new passport by mail/courier within four to six weeks of approval. We are unable to process requests for expedited passport processing. If more than six weeks have passed since your passport application was approved, you may contact us at ACSInfoManila@state.gov.

If you have a need for immediate international travel, we may be able to issue you a limited validity emergency passport; please schedule an appointment to do so.  Be prepared to provide proof of your itinerary or urgent need to travel. If you require an earlier appointment for an emergency passport than what is available online, please email us at ACSInfoManila@state.gov, write “Emergency Passport” in the subject line, attach your planned itinerary, and include an image of your passport’s bio-data page. 

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately after scheduling. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs. Examples of accommodations include, but are not limited to: 

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview. 
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview. 
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper. 
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed. 
  • If you have low vision, we may provide you with communications in large print. 

Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance. 

The Consular Section waiting area and its restroom are wheelchair-accessible.