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August 1, 2021


Military Retirees, Dependents, Eligible Family Members (EFM) Appointment/ Enrollment Renewal/ DEERS Updates

Due to restrictions related to the ongoing COVID-19 pandemic, the DEERS/ RAPIDS office in Manila only assists DEERS requests through drop-off appointment (we cannot do in-person appointment), if the requirements are dropped off to us at the Veterans Affairs building. We do not accept mailed-in documents or mail out ID cards. We also do not accommodate walk-in drop offs. We accept documents in 30-minute block appointments from Tuesday-Wednesday. You MUST submit a drop-off appointment request to maniladodid@state.gov.  

Defense Enrollment Eligibility Reporting System (DEERS) Enrollments, Renewals, DEERS Updates, etc. are processed at the U.S. Embassy Manila, Seafront Compound. This includes enrolling new spouses and children for the first time, renewing ID Cards and making changes.

NOX 3 (VA Building)
1501 Roxas Boulevard
Pasay City, 1300


“You should arrive exactly on your appointment time. There is no waiting area, so we do not recommend for you to come early. If you are no show on your appointment, we will give you a 30-minute window to show up until we cancel your appointment. You will have to make a new one once we do. Please note how many family members you need an appointment for so we can assign the appropriate number of appointment blocks needed.

Note: The U.S. Embassy is closed all U.S. and Philippine Holidays. Click here for the List of Holidays.

In addition, there is always the possibility of unannounced closures due to mission requirements or system failure. We will contact you via email address you listed during appointment scheduling when possible.

What to Bring to the Appointment

The sponsor must provide hard copies of the following. We cannot accommodate your request if you fail to provide any of the documents applicable for your request below.

  1. Completed DD Form 1172-2 (Application for Uniformed Services Identification Card/DEERS Enrollment). To obtain the fillable DD Form 1172-2, please click here. Instructions for DD Form 1172-2, click here. The following are exceptions if the sponsor is not present.
    • If the sponsor is in a different location and the dependent/s are residing in other countries, the sponsor must sign DD Form 1172 (Application for Uniformed Services Identification Card/DEERS Enrollment) in front of a Verifying Official at the nearest DEERS/ RAPIDS site, and the Verifying Official must upload the form into the system, the family member may bring this form unaccompanied by the sponsor.
    • If the sponsor signs DD Form 1172 (Application for Uniformed Services Identification Card/DEERS Enrollment) and has it notarized, the family member may bring this form unaccompanied by the sponsor.
    • The family member may sign the DD Form 1172 (Application for Uniformed Services Identification Card/DEERS Enrollment) using a special power of attorney authorizing the dependent on the sponsor’s behalf.
    • If the sponsor is deceased, the un-remarried spouse or unmarried former spouse may act on their own behalf (if the Spouse is already enrolled in DEERS)

    Note: Once the DD Form 1172 is signed, it is good for only up to 90 days from the date signed by the sponsor and verifying official or notary.

  2. A half-body shot photograph with dimension of5 inches x 7 inches of everyone requiring an ID Card. The photograph must not be blurry or grainy and the background must be clear.
    • One person per photograph.
    • Write the name of the person on the back of the photograph.
  3. Sponsor must provide supporting documentation such as Marriage Certificates, Birth Certificates, Death Certificates, Divorce Decrees, etc. (for initial enrollment and dependent removal inquiries only). For more information on eligibility documents, review the Pre-Arrival Checklist, click here.
  1. DD Form 214 stating minimum of 20 years and honorable discharge (for recently retired veterans)
  2. Letter from the VA confirming your permanent 100% disability rating (if applicable)
  3. Sponsor MUST also provide two (2) valid unexpired forms of identification for each dependent over 18 you are enrolling IAW Air Force Instruction 36-3026_IP attachments 5 and 20. Note the first ID should be from the list of the Primary Identity Source Document and the other ID should be from the list of Secondary Identity Source Document. Please see lists below.
    • Primary Identity Source Document 
      • U.S. Passport or a U.S. Passport Card;
      • Permanent Resident Card or an Alien Registration Receipt Card (Form I-551);
      • Foreign passport;
      • Employment Authorization Document that contains a photograph (Form I-766);
      • Driver’s license or an identification (ID) card issued by a state or possession of the United States provided it contains a photograph;
      • U.S. Military ID card;
      • U.S. Military dependent’s ID card; or
      • Personal Identity Verification (PIV) Card.
    • Secondary Identity Source Document
      The secondary identity source document may be from the list above, but cannot be of the same type as the Primary Identity Source Document.* An expired Common Access Card (CAC) or Uniformed Services Identification (USID) card may be used as a secondary identity source document for reissuance of the same type of identification card, but is not acceptable for initial issuance.

      • U.S. Social Security Card issued by the Social Security Administration;
        Original or certified copy of a birth certificate issued by a state, county, municipal authority, possession, or outlying possession of the United States bearing an official seal;
      • ID card issued by a federal, state, or local government agency or entity, provided it contains a photograph;
      • Voter’s registration card;
      • U.S. Coast Guard Merchant Mariner Card;
      • Certificate of U.S. Citizenship (Form N-560 or N-561);
      • Certificate of Naturalization (Form N-550 or N-570);
      • U.S. Citizen ID Card (Form I-197);
      • Identification Card for Use of Resident Citizen in the United States (Form I-179).
      • Certification of Birth Abroad or Certification of Report of Birth issued by the Department of State (Form FS-545 or Form DS-1350).
      • Temporary Resident Card (Form I-688);
      • Foreign ID with photograph;
      • Driver’s license issued by a Canadian government entity;
      • Native American tribal document; or
      • Foreign Birth Certificate with certified English translation (USID ONLY)
        * For example, if the primary source document is a foreign passport (e.g., Italy), the secondary source document should not be another foreign passport (e.g., France).
  1. An email or contact information is needed for verification or questions regarding the provided documents.

To find out more information about DoD Response to COVID-19 – DoD ID Cards and Benefits, please visit the Department of Defense (DOD) official website or click here.

WARNING: Please keep in mind that communications via email over the internet are not secure. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties besides the person to whom it is addressed. Please encrypt your email containing personal identifying information such as birth date, social security, etc. with a passcode.

Updated as of 26 August 2021, 03:00 p.m.