The Consular Section of the U.S. Embassy in the Philippines is made up of the American Citizen Services and the Visa Units.
The American Citizen Services unit assists U.S. citizens living abroad by accepting passport applications, issuing emergency passports, reports of birth and death abroad, notarials, handling applications for federal benefits, and providing emergency services for U.S. citizens in distress.
The Visa Units provide services to those seeking to enter the United States for a temporary period with a U.S. nonimmigrant visa for general business, tourism, study, exchange, temporary work, and many other reasons. Immigrant visas are for those wishing to take up indefinite or permanent residence in the United States.
What are you looking for?
- American Citizen Services: STEP Enrollment
- American Citizen Services: Apply for or Renew a U.S. Passport
- American Citizen Services: Request a CRBA or Citizenship Appointment
- American Citizen Services: Report a Death of a U.S. Citizen
- American Citizen Services: Notarials
- Visas: Apply for a U.S. Visa
- Immigrant Visas: Visa Interview Preparation Checklist
- Immigrant Visas: Transfer My Visa Case
- Nonimmigrant Visas: Renew My Visa
- Nonimmigrant Visas: Schedule a Visa Appointment
- Nonimmigrant Visas: Request an Expedited Visa Appointment
- Nonimmigrant Visas: Priority Interview Program for Business Travel
- Nonimmigrant Visas: Interview Wait Times
Ask About Visas
Website: ph.usembassy.gov/contact-us-visas/
Email:
- Immigrant Visa Status Inquiry: Immigrant Visa Inquiry Form
- Nonimmigrant Visa Status Inquiry: Nonimmigrant Visa Inquiry Form
- Report Fraud and Scams: FPMManila@state.gov
- General Inquiry (Service Center): Support-Philippines@ustraveldocs.com
- Visa Delivery Inquiry (LBC): ustraveldocssupport@lbcexpress.com
Telephone:
- Visa Information and Appointment Service Center: (+632) 8548-8223 or (+632) 7792-8988, Monday through Friday, from 9:00 a.m. to 5:00 p.m. (Manila time), except on Philippine and U.S. holidays. Callers in the United States should call (703) 520-2235 on its Eastern Standard Time equivalent of operational hours in the Philippines.
- Visa Delivery Inquiry: Contact our official courier (LBC Hotline) at (+632) 8858-5999.
Ask About U.S. Citizen Services
American Citizen Services Unit:
- Website: ph.usembassy.gov/services
Email: ACSInfoManila@state.gov (Manila Office)
ACSInfoCebu@state.gov (U.S. Consular Agency in Cebu)
Telephone: (+632) 5301-2000 (Manila Office)
(+6332) 231-1261 (U.S. Consular Agency in Cebu)
Other Services:
- SSA/FBU: Social Security Administration / Federal Benefits Unit
Website: ph.usembassy.gov/services/social-security
Email: FBU Inquiry Form
Telephone: (+632) 5301-2000 (Option 9) from 8:00 to 11:00 a.m. (Manila Time), Tuesdays and Thursdays, except on U.S. and Philippine Holidays
Fax: (+632) 8708-9714 - USDVA: U.S. Department of Veterans Affairs
Website: www.va.gov/contact-us/
Telephone: #MYVA (#6982) OR (+632) 8550‐3888, Toll Free 1‐800‐1888‐5252 (Hours: 0800–1500).
Note: U.S. Citizens traveling/living in the Philippines should register at www.STEP.State.gov.
Mail Your Inquiries
Philippine Mailing Address:
- Consular Communications Group (CON/CCG)
Consular Section, U.S. Embassy in the Philippines
1201 Roxas Boulevard, Manila 1000
Mailing from the United States:
- Consular Communications Group (CON/CCG)
Consular Section, U.S. Embassy in the Philippines
UNIT 8600 BOX 1150, DPO-AP 96515-1150