Alert: Phone lines to the Consular Agency in Cebu are down 

 United States Embassy Manila, Philippines   

United States Consular Agency Cebu, Philippines    

April 7, 2021    

Alert: Phone lines to the Consular Agency in Cebu are down 

Location:  Cebu

Event:  Phone lines to the Consular Agency in Cebu are currently down. Please contact us by email at ACSInfoCebu@state.gov.   For any urgent inquiries please call the U.S. Embassy +(63) (2) 5301-2000 to speak with the American Citizen Services section.

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For further information:

-See the State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.

-Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.

-Contact the U.S. Embassy in Manila, Philippines, located at 1201 Roxas Boulevard, at +(63) (2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +(63) (2) 5301-2000.

-Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).

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